Want to watch this video? Sign up for the course here. Or enter your email below to watch one free video.

Unlock This Video Now for FREE

This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.

The person-centred way means working together with the individual to plan their care and support to meet their unique needs. This cuts down the risk of negative, unfair or harmful treatment and neglect. The individual is put at the centre, able to choose and control how they want their care and support to be. 

Person-centred planning is used in social care and has four key rules:

1.  The belief that an individual can plan for themselves. The focus needs to be on their strengths and abilities; for example, an individual who wants to make their own decision about which mobility aids they would like to use to support them to walk short distances rather than use their wheelchair.
2. The care plan is written in the first person to make clear that it is the individual who owns it; for example ‘I would like to try a walking frame when I am moving around the house and for short distances outside rather than using my wheelchair’.
3. The individual has as much control as possible over the choices they can make; for example, the individual is supported to try to use the walking frame.
4. The plan is there to make the individual’s life better, not to fit them into an existing service. For example, the frame is sourced that is best for them within the resources available or they are able to find a frame from somewhere else if necessary.

In health organisations, the delivery of person-centred care focuses on the following priorities, compassion, dignity and respect. These values are essential when involving people in their own care.

Shared decision making, sees individuals as equal partners in their healthcare. Public involvement involves people in decisions about the design and delivery
of services, for example by involving communities in making decisions about services that will be provided.

Finally, it is important to promote dignity. Focusing on the value of every individual, respecting their views, choices and decisions, not making assumptions about how they want to be treated and working with compassion and person-centred values means you are promoting their dignity.