Care Certificate

249 videos, 11 hours and 4 minutes

Course Content

When an Accident Happens

Video 173 of 249
2 min 52 sec
English
English
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Actions to Take When an Accident Occurs: Safety and First Aid

Pause, Assess, and Act

Practising Caution and Consideration

When confronted with an accident, it is crucial to approach the situation calmly and thoughtfully. Avoid rushing in without assessing potential risks and hazards. For instance, if someone has fallen while carrying an item and appears injured, exercise caution and ensure your safety before providing assistance.

Ensuring Safety at the Scene

Prioritizing Safety and Gaining Assistance

Upon reaching the accident scene, assess the safety of the surroundings. If you are a qualified first-aider, begin providing aid while requesting additional help from other first-aiders or bystanders. When dealing with bodily fluids, such as blood, remember to wear protective barriers, including gloves, which can be obtained from the workplace first aid kit or other sources.

Activating Emergency Services

Immediate Response and Assessment

If the situation is severe or you are concerned about the person's well-being, promptly activate the emergency services. Use your mobile phone or work phone to make the call, keeping in mind that an additional 9 may be required to reach an outside line on a work phone. Breathing difficulties, especially if the person is not breathing, warrant immediate attention and the activation of emergency services. If necessary, delegate someone to make the call and provide you with the information conveyed by emergency services.

Spinal Injuries and Bleeding

Caution with Spinal Injuries and Proper Bleeding Treatment

When a spinal injury is suspected, it is crucial not to move the person unless it is necessary to prevent further harm. Back injuries, even if seemingly minor, can cause severe pain. It is challenging to assess the severity of the injury, so it is best to leave the person in place if there is any doubt. Address any bleeding promptly by retrieving the first aid kit and providing appropriate treatment. If you are not a qualified first-aider, seek assistance from someone who can provide aid.

Providing Reassurance and Communication

Ensuring Safety and Support

Throughout the process, prioritize the person's safety and well-being. Maintain communication, even if the person is unconscious. Displaying good manners and asking questions can help reassure the individual and divert their focus from pain and discomfort.

Recording and Reporting the Accident

Documenting and Reporting Incidents

In the workplace, accidents must be recorded and potentially reported to the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) or other relevant organizations. Additionally, ensure the first aid kit is restocked with necessary supplies.