Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- What is Duty of Candour?
- Why is Duty of Candour Important?
- Standard 4 - Equality, Diversity, Inclusion and Human Rights
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Mental health conditions
- MCA Assessment Criteria
- MCA Assessment
- What is mental capacity
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Nutrition and the elderly
- Malnutrition
- Diets for people with dementia
- Standard 9 - Awareness of Mental Health and Dementia
- Introduction to standard on mental health, dementia and learning disabilities
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Things that help the carer
- Diet, meals and Dementia
- A Healthy Body
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Where to get help
- Mental Health definition and terminology
- Types of mental ill health
- Early signs and symptoms of mental ill health
- Who can be affected and what are the common triggers
- Offering support
- Supporting someone back to work
- How important is confidentiality
- What is signposting
- Signposting examples
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DR ABC and the ABCD'S
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Accidents and sudden illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working safely and securely
- Hazardous substances in your workplace
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Awareness in the workplace
- Wellbeing and resilience
- Wellness action plan
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Reporting concerns
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Standard 16 - Awareness of Learning Disability and Autism
- Facts about disabilities
- Definition of Disabilities
- Legislation
- Invisible Disability
- Visual Impairment
- Hearing Impairment
- Learning disabilities
- Physical Disability
- Speech or language Impairment/disorders
- ADHD (attention deficit hyperactivity disorder)
- Is Autism is a disability?
- Disability Awareness overview
- The Social Model of Disability
- Learning Disabilities
- Summary and what's next
Course introduction
Welcome to this video online Care Certificate course from ProTrainings Europe. This course is designed to meet the theory components of the care certificate that employers can use towards issuing the care certificate to employees. On completion of this course, you will just have to complete the work-based competency units and then your employer can issue you your Care Certificate. By completing this course you do not automatically get the care certificate, this is actually issued by your employer once they or your work based assessor, have signed off the work-based modules. Anyone can complete this course and you can even complete it before you have a job, as the course will produce an evidence-based learning statement, proving that you have completed all the units which employers should accept. There are 15 standards to complete on this course which are the same as the 15 standards on the care certificate. We have uploaded to the student resources section, the workbooks that go with each standard that Skills for Care have produced. Use these in conjunction with each module to ensure that you understand all the modules. Also in the download section, you will find many documents to download and links that are referred to in the course. This online course is available with a practical module locally to practice practical skills where required, like basic life support. We can also integrate classroom-based and online training, to expand the knowledge and we can also build training packages to suit any needs. Where required, we offer many regulated qualifications to support your training in the care sector and these can sometimes be integrated with your care certificate training package. We have a national network of over 1000 approved and monitored instructors and over 90 video online courses, ensuring that we can meet any training requirements. The way the course works is to watch some videos followed by knowledge review questions and you complete a test at the end. You can start and stop whenever you want and return to the course where you left off. You can watch again any video at any time during and after the course. The course can be viewed on any device, so you can start the course on your computer and finish it on your smartphone or tablet. On each page on the course, you can select text to read about the subject covered to support the video. You can also select to watch videos through our standard video player, direct from our site or by using YouTube player if you have any connection problems streaming the videos. This can be selected from underneath the video. Once you change settings, the whole course will be changed unless you change it again. Once you have passed the test you can print off your completion certificate or at any time from the home page of this course where you can also print off your Certified CPD statement and the evidence-based learning statement. With this course, there are many recourses and links to support your training and you can access these from the home page of this course. We are updating these recourses regularly, so have a look to see new material. This may be an online course but you can still contact us if you need any support on your training course.If you are responsible for training in your company, we offer free company dashboards. If you would like more information on our company solutions, please contact us by email, phone or using our online chat on any website. Even after you pass your test, you still have access for 8 months from when you started the course so you can review videos and material if you need to refresh your skills or see new videos. Finally, with all our online courses you can choose to receive free weekly refresher emails every Monday to keep your skills fresh and to see new videos that we add to the course. These emails also include news from our blog. You can select from the home page to receive these and you can stop them at any time. Thank you for choosing ProTrainings and we hope you enjoy your course.
Online Care Certificate Course from ProTrainings Europe
Introduction
Welcome to the video online Care Certificate course from ProTrainings Europe, designed to meet the theory components of the care certificate.
Course Overview
Care Certificate Issuance: Completion of this course, along with work-based competency units, enables employers to issue the Care Certificate to employees.
Evidence-Based Learning Statement: Upon course completion, you'll receive an evidence-based learning statement, facilitating acceptance by employers.
Course Structure
Standard Coverage: The course covers 15 standards identical to those of the Care Certificate.
Supplementary Materials: Access workbooks and downloadable documents in the student resources section to enhance understanding of each module.
Training Options
Practical Modules: Practical skills, such as basic life support, can be practiced locally alongside the online course.
Flexible Training: We offer integrated classroom-based and online training, tailored training packages, and regulated qualifications to support care sector training needs.
Course Features
Flexible Learning: Watch videos, complete knowledge review questions, and take a final test at your own pace.
Multi-Device Compatibility: Access the course on any device for convenience.
Resource Support: Read text alongside videos, access downloadable documents, and utilize various video player options.
Completion and Support
Certification: Print completion certificates, Certified CPD statements, and evidence-based learning statements upon passing the test.
Continuous Support: Access resources, links, and ongoing updates to support training needs.
Customer Support: Contact us for assistance throughout your training journey.
Additional Benefits
Extended Access: Enjoy access to course materials for 8 months after starting the course.
Weekly Refresher Emails: Opt-in for free weekly refresher emails to keep skills updated and informed about new course content and blog updates.
Conclusion
Thank you for choosing ProTrainings. We trust you'll find this course beneficial for your training needs.