Care Certificate

250 videos, 11 hours and 6 minutes

Course Content

Handling information in health and social care

Video 210 of 250
2 min 27 sec
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Information Protection in Health and Social Care

This guide details the agreed ways of working in place to protect information within health and social care settings, emphasising the importance of confidentiality and accuracy in record-keeping.

Electronic Information Protection

Employers must ensure robust protection for electronic information. This includes measures like computer firewalls and password protection. Employees should never share personal passwords and should only grant access to authorised individuals.

Paper-Based Information Systems

In addition to digital security, there are procedures for managing paper-based systems. These include secure storage and controlled access, even in home care settings. Always be aware of where records are kept and follow the agreed access procedures.

Embracing Digital Working in Healthcare

With the rise of digital working, learning, and information sharing in health and social care, there's a growing need for all care providers to be digitally confident and skilled. This encompasses the use of computers, smartphones, and assistive technology.

Care Plans and Record Keeping

Care plans, documenting an individual's needs and choices, are vital for effective communication in care provision. They should be up-to-date, complete, accurate, and legible, and may serve as legal evidence if needed. Understanding how to properly maintain these records is crucial.

Responsibility and Training

Employees should seek guidance from their managers on handling information and care plans. Regular training and reviews of care plans are essential to ensure they are fit for purpose and meet legal standards.

This document is a guide for best practices in information protection in health and social care. It's subject to changes in legal and organisational policies.