Care Certificate

250 videos, 11 hours and 6 minutes

Course Content

Your responsibilities and working with your employer

Video 6 of 250
2 min 7 sec
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Role and Responsibilities in Care Work

It is crucial for all workers in the care sector to clearly understand what is expected of them in their professional roles. This guide aims to delineate these responsibilities, particularly in relation to the individuals they support.

Understanding the Term 'Individual'

The term "individual" refers to any person receiving care or support. Typically, this encompasses the people directly supported by the care worker.

Organisational Aims and Values

The aims and values of your organisation significantly influence your work approach. In-work training will provide deeper insights into how these principles impact your professional role, team collaboration, and information management.

Building Professional Relationships

Maintaining positive working relationships with care recipients, colleagues, and external agency workers is essential. Recognise the professional nature of these interactions and the importance of respecting boundaries, distinct from personal relationships.

Responsibility towards Care Recipients and Others

Your responsibility extends not only to those in your care but also to visitors, families, and colleagues. Professionalism in these relationships is key.

Upholding Dignity

Respecting the dignity of those you care for and work with is fundamental. This involves acknowledging each individual's space and lifestyle choices.

Adherence to Policies and Procedures

Your employer will have specific policies and procedures influenced by various laws, such as health and safety, confidentiality, data protection, and equality. It's vital to be familiar with these and adhere to them to ensure high-quality care and compliance.

Accessing and Understanding Employer Policies

Knowing where to find these policies and whom to consult about them is important. Following these guidelines is essential to maintain the highest care quality and comply with all relevant policies, procedures, and regulations.

Learning Outcomes:
  • Standard 1.1 - Learning Outcome 1.1c
  • Standard 1.2 - Learning Outcome 1.2c
  • Standard 1.3 - Learning Outcome 1.3a