Care Certificate

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Incidents, Errors and Near Misses

Video 26 of 250
0 min 58 sec
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Dealing with Mistakes in the Care Sector

The Importance of Addressing Mistakes

Even with the best intentions, mistakes can occur. However, handling them appropriately is crucial to prevent similar incidents in the future.

Types of Mistakes

Mistakes in the care sector can take various forms:

  • Adverse Events: Actions or omissions resulting in unexpected harm that could have been prevented.
  • Errors: Failures to execute tasks correctly due to poor planning or oversight.
  • Near Misses: Situations where harm could have occurred but was averted by chance or intervention.

Understanding Incidents

In the health and social care context, incidents refer to specific negative events:

  • Serious Incidents: Events requiring investigation due to causing severe harm or damage to individuals or organisations.