Care Certificate

250 videos, 11 hours and 6 minutes

Course Content

Introduction to the Duty of Care Standard

Video 19 of 250
3 min 5 sec
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Understanding Duty of Care in Health and Social Care Settings

Duty of care is a fundamental aspect of health and social care work, encompassing the promotion of well-being and protection from harm, abuse, and injury. This legal obligation is integral to all aspects of care provision.

What is Duty of Care?

Duty of care is a legal requirement in health and social care, applicable once an individual starts receiving care or treatment. Negligence in this duty can lead to legal consequences.

Laws and Regulations

Several laws govern duty of care, including health and safety, infection control, and manual handling acts and regulations.

Duty of Care to Colleagues and Others

This responsibility extends to colleagues in various roles, whether in a hospital or community setting, ensuring a safe and supportive environment for all.

Code of Conduct and Job Roles

The duty of care is part of the code of conduct for healthcare support workers and is likely included in your job description. It is vital to act within the scope of your role and training.

Key Workplace Regulations

  • The Health and Safety at Work Act 1974.
  • The Management of Health and Safety Regulations 1999.
  • RIDDOR 1999.
  • COSHH 2002.
  • The Provision and Use of Work Equipment Regulations 1998 (PUWER).

Reporting Concerns and Well-Being

Part of your duty of care involves reporting any concerns about well-being, including poor working conditions, suspected abuse, or inadequate training.

Guidance on Specific Situations

Guidance on dealing with abuse, substance misuse, toxic substances, and risk assessments are all crucial in fulfilling the duty of care.

Routine Practices in Duty of Care

Routine practices, such as fire drills, medication handling, and food storage, are implemented to uphold the duty of care, varying according to the workplace.

Always seek guidance from your manager if you are uncertain about any aspect of your duty of care, especially in smaller or less formalised workplaces.

Learning Outcomes:
  • Standard 3.1 - Learning Outcome 3.1a
  • Standard 3.1 - Learning Outcome 3.1b
  • Standard 3.1 - Learning Outcome 3.1c