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Your employer may provide internal training that is designed to help you with your learning and development. You should ask your manager or colleagues about this.  Finding information outside your organisation can also help you gain knowledge and skills.

The Care Quality Commission (CQC), your union (if you have one), the Social Care Institute for Excellence, or other workers and networks provide a wealth of guidance and information. Sector bodies, Skills for Care or Skills for Health, or the relevant National Skills Academy, are also good sources of information about qualifications, courses and apprenticeships suitable for your role. We have put links to their websites on the student recourses section of this course.

Everyone learns in different ways and there are lots of opportunities today to mix and match different methods and opportunities to suit you and how you like to learn.

Depending on your role, there are many formal and informal activities that you can carry out as part of a blended approach to learning. Resources for learning may be reading materials, TV or video clips, or research on the internet or even Applications (or Apps.) on your phone. These all develop your knowledge and understanding. Learning also takes place through social media forums such as Twitter and other internet-based discussion forums. These are live and can develop your awareness of others’ approaches, but always check with the ways of working in your workplace if you are unsure about anything you have learned.

Structured learning will include work shadowing, where you work alongside a more experienced worker or undertaking e-learning. Formal learning, courses and qualifications, can improve your knowledge and skills and confirm your competence to do your job.

Active learning involves you in reading, writing, describing, discussing, listening and reflecting on presented information. It gives you the opportunity to explore new areas and gives you fresh ideas. Discussing ideas with others will give you greater self-confidence in your work as you gain deeper knowledge and understanding. This will enable you to put the theory into practice and improve your overall work.

A reflection is a learning tool which uses past experiences to help you develop your skills and gain a greater understanding of your abilities. It involves thinking about your actions and how you relate to the people who receive care and support as well as your work colleagues. You look back at a situation or activity and consider the way it has been done, thinking about what you could do differently. It helps you think about how good your work is and the improvements that you want to make.

Speak to your manager and other colleagues about their recommendations for further learning.

  • Standard 2.2 - Learning Outcome 2.2a
  • Standard 2.2 - Learning Outcome 2.2b
  • Standard 2.2 - Learning Outcome 2.2c
  • Standard 2.2 - Learning Outcome 2.2d
  • Standard 2.2 - Learning Outcome 2.2e
  • Standard 2.2 - Learning Outcome 2.2g