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You can reduce the chances of discrimination happening by the way that you work. As a health or social care worker, it is your duty to work in ways that promote equality, diversity and inclusion.

These principles should be included in everything that you do. To achieve this, you should:

  • Respect diversity by providing person-centred care
  • Treat the individuals you support as unique rather than treating all individuals in the same way
  • Ensure you work in a non-judgemental way. Do not allow judgemental beliefs to affect the care and support you provide
  • Follow the agreed ways of working in your workplace to create an environment that is free from discrimination
  • Work in an inclusive way that sees the positive input that all individuals can make to society and to their own care
  • Be confident to challenge or confront discriminatory practice if you see this in your workplace.

To work in ways that are inclusive you need to understand and value the things that make people different. The care and support you provide must be specific to each individual’s needs, wishes and preferences. It should be person-centred care which builds on the likes and dislikes, beliefs and personal history of an individual to meet their needs in the best way possible.

Some simple things you can do to reduce discrimination, for example, towards the disabled could be to install wheelchair ramps, adapt toilets, adjust the heights of worktops, install hearing loops, improve staff training and install stair or wheelchair lifts.