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We have covered basic life support in other videos but we want to briefly look at other accidents and sudden illness that you may come across.

Accidents that may happen depend upon the risks found in the particular workplace. Risk assessments should be available which identify all the potential risks and steps being taken to reduce the likelihood of them happening.

Potential accidents could include:
Slips, trips and falls;
Sharps injuries which are incidents in which a sharp object like a needle, blade, broken glass or cannula penetrates the skin which can infect you;
Burns and scalds;
Injuries from operating machinery or specialised equipment;
Electrocution and Accidental poisoning.

The nature of health or social care means that individuals may have existing conditions which can cause sudden illness. You may be faced with sudden illness situations including:
Diabetic coma;
Food poisoning;
Epileptic seizure;
Burns;
Fainting;
Bleeding;
Shock;
Choking;
Fractures;
Stroke or;
Heart attack.

If an accident or sudden illness happens you must ensure the safety of the individuals concerned and everyone else who may be affected. All workplaces will have a health and safety procedure to outline what to do in an emergency and you must ensure that you are familiar with it. You must also be familiar with the individual’s care plan, for example if they are known to have a condition that could lead to sudden illness, and how you should respond.

There are three levels of first aid training: first aider, emergency first aid at work and
appointed person. If you have not received training in any of the levels, you should not attempt any form of first aid, but must seek help immediately. Without specialist first-aid training, you should not attempt first aid as you could make the injury or condition worse. For example, moving someone into the recovery position could make a neck or spinal injury worse.

In emergency situations, what you should do is:

• Remain calm and send for help by shouting, phoning or finding someone
• Observe the individual, listen to what they are saying, try to find out what happened and reassure them, but do not move them unless it is absolutely necessary for safety
• Stay with the injured or sick individual until help arrives, observing and noting any changes in condition, as you will need to tell relevant medical staff or others what you have seen.
• Do as little as you need to do in order to keep the casualty stable and alive until qualified help arrives
• Complete a full written report and follow the agreed ways of working to inform carers or family members who need to know.