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Show full transcript for History of the care certificate video

The Care Certificate was introduced in April 2015 and it is now the expectation of all those working as healthcare assistants and adult social care workers to undertake this learning as part of their induction programme. The Care Certificate was created as a result of the Cavendish Review which was published in July 2013. This review was part of the response to the Francis Inquiry into the failings of care at the Mid-Staffordshire NHS Trust.

The Cavendish Review found that the training and development of healthcare assistants and adult social care workers were often not consistent or good enough. Cavendish proposed that a new ‘Certificate of Fundamental Care’ be created to improve this and this resulted in the ‘Care Certificate’. The Care Certificate covers the learning outcomes, competencies and standards of behaviour that must be expected of support workers in the health and social care sectors. It aims to make sure that you are caring, compassionate and provide quality care in your work. The certificate builds on and replaces the earlier induction programmes: Common Induction Standards (CIS) and National Minimum Training Standards (NMTS).

There are 15 standards that make up the Care Certificate. The standards take account of:

  • The Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England 
  • The Social Care Commitment, which is the social care sector’s promise to provide people who need care and support with high-quality services
  • The Chief Nursing Officer for England’s ‘6Cs’. These are care, compassion, competence, communication, courage and commitment.

You will be expected to undertake the Care Certificate if you are ‘new staff, new to care’ employed as a healthcare assistant, assistant practitioner, care support worker or you support clinical roles where there is direct contact with patients and an adult social care worker, providing direct care in residential and nursing homes or a hospice, or you are a home care worker.

Other roles may be included where achievement of all of the standards is possible. As some of these roles would be very different in health and social care it is up to the employer to decide whether the Care Certificate is appropriate. However, to be awarded the Care Certificate you must meet all of the outcomes and assessment requirements.

The Care Certificate applies across the health and social care sectors, it’s portable between sectors and organisations and assesses of both knowledge and competence.