Want to watch this video? Sign up for the course here. Or enter your email below to watch one free video.

Unlock This Video Now for FREE

This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.

To provide care and support that respects the individual’s wishes, needs and preferences, you will need to find out what you can about them depending on your workplace. Taking time to find out about their personal history by talking with them or reading any information you have will give you a deeper insight into their likes and dislikes.  

It is also important to find out information on the person so that you can respect their needs and beliefs.  It may be that their religion does not allow them to eat certain foods.  By finding this out, you can adjust their diet to meet their individual needs.  This will help the care plan to be put together with them. 

The care plan is a required document that sets out in detail the way daily care and support must be provided to an individual. Care plans may also be known as ‘plans of support’, ‘individual plans’, etc.

Care or support plans are an important source of information as they are dynamic records that are constantly reviewed and updated in response to changing needs and preferences.

A review will look at the individual at what is working, what doesn’t work and what might need to change. For example, if an individual is unable to eat certain foods due to a new type of medication they are taking, their diet will need to change but still, reflect the things they would like to eat. Care plans are also legal documents which might be needed as evidence if an individual makes a complaint.

Workers changing shifts, returning from holidays, temporary and agency workers will always have up-to-date information on the individual, enabling them to provide the best possible person-centred care. It will also enable them to know how to provide care and support for those individuals new to them.

Ask your manager for copies of different care plans to make sure you understand how they are used in your workplace.Your manager should be able to explain how these should be used. If you feel that an individual’s care plan needs to be changed, talk to your manager or the person responsible for this in your workplace.