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The code of conduct says that you must work in ways that respect and protect the individual’s rights, including their right to live as independently as possible, to make their own choices and to take risks.

There may be times when they make choices that you think are unwise, unsafe or that you disagree with. For example when someone with a disability wants to try a new physical activity or when someone chooses not to eat less fatty foods. You should make sure that they have as much information as possible about their choices and what could happen. If they still choose to make a risky choice a risk assessment may identify ways in which risks can be reduced and the individual can be supported to make those decisions.

Your employer will give you guidance on risk assessments, risk enablement and health and safety. Whatever you come across you have to consider the individual’s wellbeing as your main priority. If you are unsure about any situation, ask your manager. Other sources of support might be the individual’s friends or family, a befriender or an advocate, their GP or another care worker.

Individuals make decisions all the time and should be supported to do so. Sometimes an individual may not be able to understand and retain the information they need to make a decision or communicate their choice. If this is the case they may lack the mental capacity to make the decision. They may be able to make day-to-day decisions for example what to wear and what they want to eat, but not able to make decisions about money or medical issues. In situations where you are not entirely sure about the individuals capacity, please seek additional advice or guidance.

Communication is vital in assessing risks and dealing with situations.  Good communication skills will often defuse potentially difficult situations and improve the way we do our job.  We will look at this in more detail in other videos.

  • Standard 3.1 - Learning Outcome 3.5a
  • Standard 3.1 - Learning Outcome 3.5b
  • Standard 3.1 - Learning Outcome 3.5c
  • Standard 3.1 - Learning Outcome 3.5e