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We are now going to look at the first of the care certificate standards, “understanding your role”. Your role will have a job description. This tells you what your main duties and responsibilities are and who you report to. Ask your employer for a copy if you do not have it. You should know what is expected of you but also what is not included in your role.

It will be almost impossible for a job description to list every task you will do but it should largely reflect your role.

The kinds of duties that might be in your job description are:

  • Providing care and support, working in a person-centred way, communicating well, building relationships and promoting equality and diversity
  • Working as part of a team, being a supportive team member and developing your skills to improve your work
  • Contributing to activities in a safe way, keeping and filing clear records, keeping to regulations, following the agreed way of working
  • Respecting confidentiality by not discussing any personal information on individuals or staff with unauthorised people, and storing records securely.

The skills and knowledge you need to carry out your role competently and the ways in which you should work are set out nationally. You can find these in the Care Certificate and the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England.

The Care Certificate is shared health and social care training. It is expected that new healthcare support workers and adult social care workers will complete the 15 standards before they work without supervision in any workplace. In the Care Certificate, there are 15 standards that we cover in this course and more details can be found on the Skills for Care website. We have put a link in the student download area of this course.

The Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England. This has the moral and ethical standards expected of all health and social care workers. The Code can be found using the link on the download section of this course.

As you develop in your role you will continue to build on your knowledge and skills. You may be asked to take a qualification during or after completing induction. Employers should invest in their worker's learning and development beyond induction.

In this section, we will explore your role in more detail in future videos.

  • Standard 1.1 - Learning Outcome 1.1a
  • Standard 1.1 - Learning Outcome 1.1b
  • Standard 1.1 - Learning Outcome 1.1c